Location, WiFi, room size and general style of the hotel all really lovely

Clare United Kingdom

Location was perfect, the hotel is right across the street from an amazing Cafe. The hotel is beautiful inside with free wine and cheese at a certain time during the day. The room was perfect, half modern and half traditional, comfortable and everything was just right. Everything you would expect from a 5-star hotel.

Samuel United States

Best location beautiful historical building. And super comfortable room

Feng United States

The architecture and focus on relaxing areas outside of the room was a large bonus during rain events and during times between activities. The forested center of the hotel is a mini oasis in the City. The staff were all friendly and helpful. The inclusion of a coffee hour and wine/cheese hour was a welcome touch.

Tracy United States

It’s charming & historical feel, the courtyard with resident Chango birds, the Manager’s cheese & wine evenings, the hot tub & small pool, the central location & most of all, the very helpful, kind & pleasant Manager Antonio

Lyn Singapore

Located within walking distance of all major Old San Juan attractions, restaurants, and shopping. The bed was good and there was a working safe which I appreciate. The hotel was charming and quaint. Breakfast was included and very good. We were never bothered by outside noise and the A/C worked well. The elevator was broken on our arrival, but our bags were carried to our room for us on check in and it was fixed the next day. We enjoyed hanging out and relaxing in the courtyard. It was fun to imagine the nuns living there years ago. We didn't use it, but there was a coffee maker in the room. Bottled water is available all day which is a very nice perk. The included wine and cheese hour was very nice and unlimited. We didn't use the small pool or hot tub, but saw others who looked to be enjoying them. The staff was very friendly.

Melissa United States

For some reason, my husband would arrive first before others and always be served last, receiving his food long after others were almost finished with their breakfast. He gave up on receiving a timely breakfast. He was always served last when he was actually "first in line".

Helmerson United States

The location of this hotel is fantastic. Right in the heart of Old San Juan, so you are close to everything but it's not too noisy. The views from the rooftop are inspiring. The hotel feels very authentic with beautiful artwork and furniture. The staff are also wonderful and helpful. Every evening between 5 - 6 pm they serve free wine and cheese, which is a nice touch.

Heather United Kingdom

Location was wonderful. Meals (lunch, dinner) were excellent but a little pricy, especially the drinks. The Manager's Reception and pool were the best. Old San Juan is very clean and we felt safe day and night.

Barbara United States

The location is perfect for exploring Old San Juan, and the front desk staff was extremely welcoming and friendly. The room was comfortable, and had a great view of the harbor. The afternoon wine and cheese event is lovely, and spending time by the pool in the late afternoon was very relaxing.

Alexandra United States