This New Orleans Garden District hotel features free WiFi and is 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 1.3 km from the property, while Morial Convention Center is 1.7 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.2
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • A
    Amy
    United States United States
    Front desk staff was knowledgeable, friendly and very funny. Room service was excellent. Highly recommend
  • Kelly
    Estonia Estonia
    great location, comfy room (and bed), nicely decorated restaurant and a wonderful rooftop bar.
  • S
    Sharon
    United States United States
    Lots of character, very friendly, awesome bar! Loved the New Orleans touches.

Hotel surroundings

Restaurants
2 restaurants on site

  • Jack Rose
    • Cuisine
      Cajun/Creole
    • Open for
      Brunch • Dinner
    • Ambiance
      Traditional
  • Silver Whistle Cafe
    • Open for
      Breakfast
    • Ambiance
      Family friendly

Facilities of Pontchartrain Hotel St. Charles Avenue
Great facilities! Review score, 8.6

Most popular facilities
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Sun terrace
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Live music/performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs US$55.69 per day.
  • Valet parking
  • Street parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
Languages spoken
  • English
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Pontchartrain Hotel St. Charles Avenue takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Discover American Express Pontchartrain Hotel St. Charles Avenue accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests must be 21 years of age or older to make reservation.

If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pontchartrain Hotel St. Charles Avenue in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Pontchartrain Hotel St. Charles Avenue

  • Check-in at Pontchartrain Hotel St. Charles Avenue is from 15:00, and check-out is until 12:00.

  • Pontchartrain Hotel St. Charles Avenue offers the following activities / services (charges may apply):

    • Live music/performance
    • Fitness

  • The prices at Pontchartrain Hotel St. Charles Avenue may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Pontchartrain Hotel St. Charles Avenue is 1.2 miles from the centre of New Orleans. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Pontchartrain Hotel St. Charles Avenue include:

    • Double
    • Suite

  • Pontchartrain Hotel St. Charles Avenue has 2 restaurants:

    • Jack Rose
    • Silver Whistle Cafe