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Located in Puerto Morelos, 200 metres from Playa Puerto Morelos, Hotel El Moro provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. With free WiFi, this 3-star hotel offers a concierge service and a tour desk. The property is non-smoking and is situated 29 km from Cancun Underwater Museum. At the hotel, rooms come with a wardrobe. Complete with a private bathroom equipped with a shower and free toiletries, all units at Hotel El Moro have a flat-screen TV and air conditioning, and certain rooms here will provide you with a balcony. At the accommodation every room has bed linen and towels. Guests at Hotel El Moro can enjoy a continental breakfast. Guests at the hotel will be able to enjoy activities in and around Puerto Morelos, like cycling. ADO International Bus Station is 36 km from Hotel El Moro, while Playa del Carmen Maritime Terminal is 36 km away. The nearest airport is Cancún International, 25 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
1 double bed
and
1 futon bed
2 double beds
1 double bed
and
1 sofa bed
2 double beds
and
1 sofa bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
8.4
Location
9.2
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Charlotte
    United Kingdom United Kingdom
    It's a lovely older hotel with nice rooms around a garden and small pool. Lovely staff, clean and quiet in the centre of town next to lots of cafes, restaurants & gift shops.
  • Francoise
    United Kingdom United Kingdom
    Central location. Spacious room with a large bed. Very welcoming and helpful staff.
  • Pink
    United Kingdom United Kingdom
    Good selection of breakfast food - need to get there early otherwise some of the dishes empty but staff were accommodating and did refill when asked to

Hotel surroundings

Facilities of Hotel El Moro
Great facilities! Review score, 8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Beach
  • Snorkelling
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Fishing
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
Wellness
  • Public Bath
Languages spoken
  • English
  • Spanish

House rules

Hotel El Moro takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 11:00 to 11:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 3 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

Please inform Hotel El Moro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel El Moro

  • Guests staying at Hotel El Moro can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental

  • The prices at Hotel El Moro may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hotel El Moro include:

    • Double
    • Suite
    • Family

  • Hotel El Moro offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Snorkelling
    • Fishing
    • Beach
    • Public Bath
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 150 yards from Hotel El Moro. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel El Moro is 400 yards from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel El Moro is from 15:00, and check-out is until 11:30.