Priority Pass™
4.3star
39K reviews
1M+
Downloads
Everyone
info
About this app
Download the Priority Pass™ app today to access the original and market-leading airport experiences programme.
Activate your account in the Priority Pass™ app in just 2 easy steps, giving yourself access to airport lounges and travel experiences in over 700 airports worldwide. Choose from an ever-growing range of premium experiences – from spas to sleeping pods to dining – to help elevate every journey into something special.
•Enjoy contactless entry with your Digital Membership Card
•Stay up to date, check your current membership entitlement and visit history
•Search for lounges and experiences, and save your favourites
•Unlock more with access to additional Travel Services and benefits that enhance your travel journey
Enrich your airport experience with the Priority Pass™ app.
Activate your account in the Priority Pass™ app in just 2 easy steps, giving yourself access to airport lounges and travel experiences in over 700 airports worldwide. Choose from an ever-growing range of premium experiences – from spas to sleeping pods to dining – to help elevate every journey into something special.
•Enjoy contactless entry with your Digital Membership Card
•Stay up to date, check your current membership entitlement and visit history
•Search for lounges and experiences, and save your favourites
•Unlock more with access to additional Travel Services and benefits that enhance your travel journey
Enrich your airport experience with the Priority Pass™ app.
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Ratings and reviews
4.3
38K reviews
Christian Roach
- Flag inappropriate
April 1, 2024
App is very problematic and hasn't been fixed in the 1+ year I've been using it. Options are limited so they fill space by listing every possible terminal with "airport takeout," forcing users to click through each one to hunt for possible lounge access, feels like malicious UX design. Text directions for location aren't terrible, but every phone has a GPS in it, why not include links for mapping apps???
6 people found this review helpful
Priority Pass
April 2, 2024
We're sorry to hear about your experience, Christian. We appreciate your feedback and will work on improving the app to address the issues you've raised. Thank you for bringing this to our attention. Regards, Allen.
Jarrod Meador
- Flag inappropriate
February 29, 2024
Frustrating. When I needed to use the app it failed completely. First it asked for my password. I had it saved and now it's no longer logged. Stellar.. then it said my new card was expired. Not true. I had my card to get into the lounge (staff was great). Tried logging into app while in lounge and it froze. Restarted a few times with same result. Useless does not begin to cover my current thoughts. Glad I brought the hard plastic to thicken my wallet.
12 people found this review helpful
Priority Pass
February 29, 2024
We're sorry to hear about your frustrating experience. Our team is working to improve the app's functionality and ensure a smoother user experience in the future. Thank you for sharing your feedback. -Ali
Keith Friedlander
- Flag inappropriate
- Show review history
March 7, 2024
Glitch app which rarely works when you need it to. Error messages are rife. Customer service is very helpful with a phone call but ultimately I bring the card. The lounge service itself is borderline useless as well with few if any functioning options at most airports, rampant overcrowding and delays in entry. This isn't a premium experience.
9 people found this review helpful
Priority Pass
March 7, 2024
We are sorry to hear about your experience with our app. We appreciate your feedback and will work to improve the glitches and issues you encountered. Thank you for bringing this to our attention.
