Priority Pass™

4.3
38.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Priority Pass™ is the original and market-leading airport lounges and experiences programme, providing members with access to 1500+ airport lounges and experiences worldwide, as well as an ever-growing range of premium experiences, from spas and sleep pods to dining and gaming.
 
Activate your account in the Priority Pass™ app in just 2 easy steps, and enjoy contactless entry with your Digital Membership Card. 
 
Stay up to date, check your current membership entitlement and visit history or leave a lounge review in the app. 
 
Download the Priority PassTM app today and help elevate every journey into something special.
Updated on
Feb 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
37.2K reviews
Keith Friedlander
March 7, 2024
Glitch app which rarely works when you need it to. Error messages are rife. Customer service is very helpful with a phone call but ultimately I bring the card. The lounge service itself is borderline useless as well with few if any functioning options at most airports, rampant overcrowding and delays in entry. This isn't a premium experience.
5 people found this review helpful
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Priority Pass
March 7, 2024
We are sorry to hear about your experience with our app. We appreciate your feedback and will work to improve the glitches and issues you encountered. Thank you for bringing this to our attention.
Jarrod Meador
February 29, 2024
Frustrating. When I needed to use the app it failed completely. First it asked for my password. I had it saved and now it's no longer logged. Stellar.. then it said my new card was expired. Not true. I had my card to get into the lounge (staff was great). Tried logging into app while in lounge and it froze. Restarted a few times with same result. Useless does not begin to cover my current thoughts. Glad I brought the hard plastic to thicken my wallet.
4 people found this review helpful
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Priority Pass
February 29, 2024
We're sorry to hear about your frustrating experience. Our team is working to improve the app's functionality and ensure a smoother user experience in the future. Thank you for sharing your feedback. -Ali
B Haven
November 13, 2023
This app kept telling me my card had expired and I couldn't get into a lounge, even though I had an updated credit card with new expiration date.. I went to the website to verify they had my updated info, so there was nothing for me to change. I finally guessed to try uninstalling and reinstalling the app and then it was OK. That's pretty lame. I've also experienced frustrating problems getting into lounges in airports when the app could have notified me but did not. Really awful.
50 people found this review helpful
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Priority Pass
November 13, 2023
Thanks for sharing your feedback. We're glad to hear that the issue was resolved. Your comments will be shared with our app developers.