Moon Palace The Grand Cancun All Inclusive
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, 77500 Cancún, Mexico – Great location - show map
Staff was very helpful and friendly. Food was great and lots of variety. My 6 y/o got very sick - likely from ingesting some pool water -- obviously be careful with your young ones who may have a tendency to open their mouth in the water - and remind them to keep it closed! We had to obtain medical attention. The MD arrived and got her attended to and was really helpful! She brought us necessary medications to help her and was so great. And thankfully it was not excessively expensive to have her come visit us. She also called to follow-up on her the next day. Great service.
- Kitchen
- View
- Garden
- Swimming pool
- Free WiFi
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 9 swimming pools
- Free WiFi
- Airport shuttle
- Free parking
- Family rooms
- 25 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Breakfast
Property practices
Categories:
See what guests loved the most:
- AmyUnited States of America“Staff was very helpful and friendly. Food was great and lots of variety. My 6 y/o got very sick - likely from ingesting some pool water -- obviously be careful with your young ones who may have a tendency to open their mouth in the water - and...”
- AnastasiiaUnited States of America“It is a nice place to stay and most of the stuff is very nice but some... not really. There are a lot of places that have huge lines and take a lot of time to get anything done. Like SPA. Which is ridiculously expensive. Average massage or facial...”
- JJamieUnited States of America“Loved all the restaurants and the kids activities were fantastic! The nightly shows were very entertaining. Perfect place for the whole family!”
Area info
Restaurants25 Restaurants On Site
- THE GRAND BUFFET
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- JADE
- CuisineAsian
- Open forDinner
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- LE CHÂTEAU (Adults Only)
- CuisineFrench
- Open forDinner
- AmbienceRomantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- TAVOLA
- CuisineItalian
- Open forLunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- HABIBI (Lebanese Cuisine)
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- JC STEAKHOUSE
- CuisineSteakhouse
- Open forDinner
- AmbienceModern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- CUSCO
- CuisinePeruvian
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- CARIBEÑO
- CuisineCaribbean
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- CASA MIA
- CuisineMexican
- Open forDinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- LA CANTINA
- CuisineMexican
- Open forDinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- LOS TACOS-SNACK
- CuisineMexican
- Open forLunch • Dinner
- AmbienceFamily-friendly • Traditional
- SNACK SELVA
- Open forLunch
- AmbienceFamily-friendly
- SNACK WATER PARK
- CuisineAmerican
- Open forLunch
- AmbienceFamily-friendly
- THE GRILL
- CuisineArgentinian
- Open forDinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- UNIQUE BAR AND SNACKS ADULTS POOL
- Open forLunch
- AmbienceModern
- Dietary optionsVegan
- TAPAS AND VINO
- CuisineSpanish
- Open forCocktail hour
- AmbienceModern
- BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- BEACH CLUB - SNACK AND BAR
- Open forLunch
- AmbienceModern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- LOBBY BAR
- Open forCocktail hour
- AmbienceModern
- THE LIBRARY - SPEAK EASY BAR (Adults Only)
- Open forCocktail hour
- AmbienceModern
- WIRED LOUNGE - KIDS AND TEENS
- AmbienceFamily-friendly
- UNIQUE NIGTH CLUB (Adults Only)
- Open forCocktail hour
- AmbienceModern
- THE NINTH PIN BOWLING AND SNACK BAR
- AmbienceFamily-friendly • Modern
- Dietary optionsVegan
- CIRCUS (Kids Food)
- CuisineInternational
- Open forDinner
- AmbienceFamily-friendly
- KASSETTE KARAOKE BAR (Adults Only)
- Open forCocktail hour
Resort facilities at Moon Palace The Grand Cancun All InclusiveGreat facilities! Review score, 8.7
- 9 swimming pools
- Free WiFi
- Airport shuttle
- Free parking
- Family rooms
- 25 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Breakfast
- Toilet paper
- Towels
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Sun deck
- Private beach area
- Terrace
- Garden
- Coffee machine
- Cleaning products
- Socket near the bed
- Bicycle rental
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local cultureAdditional charge
- Happy hour
- Beach
- Tennis equipment
- Water park
- Evening entertainment
- Kids' club
- Water sports facilities on siteAdditional charge
- Nightclub/DJ
- Entertainment staff
- Mini golf
- SnorkelingAdditional charge
- Horseback ridingAdditional chargeOff-site
- DivingAdditional charge
- BowlingAdditional charge
- Cycling
- Ping-pong
- Pool table
- Playground
- Game room
- FishingAdditional chargeOff-site
- Hot tub
- Golf course (within 2 miles)Additional charge
- Tennis court
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- Coffee house on site
- Fruit
- Wine/ChampagneAdditional charge
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Invoice provided
- Lockers
- Private check-in/out
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Chapel/Shrine
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- Adults only
- Pool is on rooftop
- Heated pool
- Swimming pool toys
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Kids' pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash Moon Palace The Grand Cancun All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort is not included.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Moon Palace The Grand Cancun All Inclusive
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Moon Palace The Grand Cancun All Inclusive is 11.8 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Moon Palace The Grand Cancun All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).
Breakfast option(s) include:
- Continental
- American
- Buffet
-
Room options at Moon Palace The Grand Cancun All Inclusive include:
- Double
- Suite
- Family
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Moon Palace The Grand Cancun All Inclusive offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Cycling
- Playground
- Pool table
- Game room
- Bowling
- Snorkeling
- Ping-pong
- Diving
- Tennis court
- Fishing
- Mini golf
- Golf course (within 2 miles)
- Water park
- Kids' club
- Evening entertainment
- Beach
- Personal trainer
- Swimming pool
- Tour or class about local culture
- Horseback riding
- Locker rooms
- Bicycle rental
- Happy hour
- Tennis equipment
- Water sports facilities on site
- Beauty services
- Live music/Performance
- Facial treatments
- Live sports events (broadcast)
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Private beach area
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Massage chair
- Entertainment staff
- Fitness
- Nightclub/DJ
- Yoga classes
- Fitness classes
-
Check-in at Moon Palace The Grand Cancun All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, Moon Palace The Grand Cancun All Inclusive is popular with guests booking family stays.
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Moon Palace The Grand Cancun All Inclusive has 25 restaurants:
- BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
- KASSETTE KARAOKE BAR (Adults Only)
- THE LIBRARY - SPEAK EASY BAR (Adults Only)
- HABIBI (Lebanese Cuisine)
- TAVOLA
- WIRED LOUNGE - KIDS AND TEENS
- THE NINTH PIN BOWLING AND SNACK BAR
- SNACK SELVA
- UNIQUE BAR AND SNACKS ADULTS POOL
- CASA MIA
- LA CANTINA
- UNIQUE NIGTH CLUB (Adults Only)
- LOS TACOS-SNACK
- THE GRILL
- CIRCUS (Kids Food)
- LOBBY BAR
- THE GRAND BUFFET
- TAPAS AND VINO
- JADE
- SNACK WATER PARK
- JC STEAKHOUSE
- BEACH CLUB - SNACK AND BAR
- CUSCO
- LE CHÂTEAU (Adults Only)
- CARIBEÑO
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The prices at Moon Palace The Grand Cancun All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.